Terms & Conditions

01 Website Use

You agree to use this website only for lawful purposes. You must not misuse the website, attempt unauthorized access, interfere with its operation, or use it in a way that may harm Harit Mantra or other users.

02 Products & Descriptions

Harit Mantra offers gardening products and related items. We make reasonable efforts to display accurate product descriptions, photographs, specifications, and prices.

Actual product appearance, packaging, colour, size, or natural characteristics may vary slightly. Please review the product details before placing your order.

03 Pricing & Payments

Product prices are displayed on the relevant product pages and may change without prior notice. The price applicable to an order will be shown during checkout, subject to correction of genuine errors.

• Customers must provide accurate billing and contact details.
• Orders are subject to successful payment or applicable COD confirmation.
• Additional delivery charges, if applicable, will be shown during checkout.

04 Orders & Delivery

After an order is placed, you may receive an order confirmation through the contact details provided. Order acceptance and fulfilment are subject to product availability and verification.

Delivery estimates are indicative and may be affected by courier operations, weather, location, or other factors outside our reasonable control.

Please ensure that your shipping address, phone number, and other order information are correct.

05 Return & Refund Policy

Products purchased from Harit Mantra are generally non-returnable. Customers should carefully review product details before placing an order.

If an item is damaged, defective, or incorrect, please contact customer support within 48 hours of delivery with your order number and supporting photographs or an unboxing video, where available.

Such cases will be reviewed individually. Nothing in this policy excludes or restricts any rights or remedies available under applicable consumer protection laws.

Please refer to our separate Return Policy page for further information.

06 Customer Responsibilities

When placing an order, you agree to:

• Provide accurate, complete, and current information.
• Keep your account credentials secure, where applicable.
• Use purchased products according to their instructions.
• Not engage in fraudulent purchases or payment disputes.
• Contact us promptly if you notice an issue with your order.

07 Gardening Advice & Product Use

Gardening results may vary depending on plant variety, soil, climate, watering, sunlight, storage, and care. Any general gardening information provided on our website is for informational purposes.

Please follow the instructions supplied with each product and use it for its intended purpose.

08 Intellectual Property

Website content, branding, logos, text, graphics, and other materials may be owned by or licensed to Harit Mantra. They must not be copied, reproduced, distributed, or commercially used without appropriate authorization, except where permitted by law.

09 Third-Party Services & Links

Our website may use third-party services, including payment gateways and delivery providers, or link to external websites. Those services may operate under their own terms and policies.

We are not responsible for external content or services beyond our reasonable control.

10 Limitation of Liability

To the extent permitted by applicable law, Harit Mantra shall not be responsible for indirect losses arising from website interruptions, delays, or improper use of products.

Nothing in these terms excludes liability or consumer rights that cannot legally be excluded or limited.

11 Privacy

Personal information submitted through our website may be used to process orders, arrange delivery, provide customer support, and operate our services in accordance with our Privacy Policy and applicable law.

Please review our Privacy Policy for details about information handling.

12 Changes to These Terms

We may revise these Terms & Conditions from time to time. Updated terms will be published on this page with a revised date. Changes will apply as permitted by applicable law.

13 Governing Law

These terms are subject to applicable laws of India. Any disputes will be addressed by the appropriate authorities or courts having jurisdiction, subject to applicable law.